IT Managers
iSNet provides high capacity, low contention, robust, reliable broadband links optimised to provide access to the current generation of digital resources. iSNet is designed as layer 2 platform for the delivery of cloud and managed services iSNet links can support demand priority, bandwidth management and bandwidth throttling.
iSNet uses fibre, copper, microwave, satellite or ADSL connections to provide services to schools.
Included with every iSNet Link
Included with every iSNet Link
Monitoring and Reporting
All iSNet customers have a secure portal where they can monitor the usage and health of their link. This portal will also provide the ability to log and monitor support and service requests. Monitoring and reporting will extend to optional services selected.
All iSNet customers have a secure portal where they can monitor the usage and health of their link. This portal will also provide the ability to log and monitor support and service requests. Monitoring and reporting will extend to optional services selected.
Helpdesk
iSNet customers have access to iSNet’s 24x7 Helpdesk. iSNet Helpdesk is designed to provide assistance and support. Our Helpdesk utilises job logging, workflow, escalations, priorities and reporting to keep track of all service issues.
iSNet customers have access to iSNet’s 24x7 Helpdesk. iSNet Helpdesk is designed to provide assistance and support. Our Helpdesk utilises job logging, workflow, escalations, priorities and reporting to keep track of all service issues.
Transition Management
All transitions of service or implementations of additional services will be undertaken seamlessly with no interruption to service wherever possible.
All transitions of service or implementations of additional services will be undertaken seamlessly with no interruption to service wherever possible.
Border Device Management
We include end point device management for the iSNet border router on the customer site (customers CPE router).
We include end point device management for the iSNet border router on the customer site (customers CPE router).
Contact our Customer Services Team on 1300 589 533 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Enquire Online.
